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IMPORTANT! If you’re a store owner, please make sure you have Customer accounts enabled in your Store Admin, as you have customer based locks set up with EasyLockdown app. Enable Customer Accounts
Shipping Policy
We aim to provide a straightforward and reliable shipping experience within the UK.
Shipping Rates and Delivery Time
- Standard Shipping (UK Only): All orders are shipped at a flat rate of £3.95.
- Delivery Time: Orders are typically processed and dispatched within 2–3 business days. Please allow 3–5 business days for delivery from the date of dispatch.
Order Processing
We strive to process and ship all orders as quickly as possible. Please note that orders placed on weekends or public holidays will be processed on the next business day.
Shipping Address
Please ensure that your shipping address is accurate and complete. Bach95 is not responsible for any delays or additional charges that may result from incorrect or incomplete address information.
Order Tracking
Once your order has been shipped, you will receive an email with tracking details, allowing you to monitor your shipment's progress.
Contact Us
For any questions or issues related to your shipment, please feel free to contact us at support@merchteam.co.uk.
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